Please read the following carefully to understand our use of your personal data.
This policy sets out:
Changes to this policy
This policy was last updated on October 10, 2019.
Personal data collection We have compiled a table which sets out the categories of personal data we collect, the purposes for which we process such personal data and the recipients of such data.
Data that we collect from you directly when you interact with us, through use of our Site and the App, and through beacons
End user personal data type collected
Purpose of processing
Categories of recipients of personal data
How do we collect personal data?
We collect personal data in broadly three ways; (a) personal data you provide to us through our App and Site; (b) personal information we collect through beacons; and(c) through third party intermediaries acting on your/our behalf, including social media providers. We assign each user a unique identifier (nez User ID) which allows us to confirm when a user requests services through our App (including their preferences).
App. we collect information about the device you are using to connect to the services on our App or any interactive content we may provide. This includes the type of device you use, your internet browser, your location based on the unique identifier for your device such as an Internet Protocol address (IP address) or a code for an App running on your device (as set out above).
Social Media Applications. If you choose to login through your social media accounts, the social media business may provide us with certain information about you. We do not control these third-parties and you understand and agree that any Social Media Application’s use of information collected from you (or as authorised by you), and shared with other parties, is governed by the Social Media Application’s privacy policies, terms or service and your settings on the applicable Social Media Application(s).
In store technology. When you attend a retailer premises, we may also use technologies that connect to the functionality on your mobile device (such as Bluetooth and GPS) and collect information based on beacons. The information collected in-store through your mobile device using these technologies also gives us aggregated and anonymous statistics about footfall traffic in retailer premises and information about the average user but it is not used for, or available to our retailer partners at an individual user level.
Legal basis on which we process personal data
The legal basis on which we process your personal data is as follows:
Our promotional updates and communications
Where permitted in our legitimate interests or with your prior consent where required by law, we will use your personal information for marketing analysis and to provide you with promotional update communications about our services.
You can object to further marketing at any time by checking and updating your details within your App account, or selecting the "unsubscribe" link at the end of all our marketing and promotional update communications to you.
Security of personal data
We take all reasonable steps, as required by law, to ensure the safety, privacy and integrity of such data and information and, where appropriate, enter into contracts with such third parties to protect the privacy and integrity of such data and any information supplied.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site and App and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Cookies and other technologies
When you interact with the App and our Site, we try to make that experience simple and meaningful.
Some of the cookies and other similar technologies used by the Site and/or App are set by us, and some are set by third parties who are delivering services on our behalf. A list of these third parties, and the related cookies (where available), is available here. Most web and mobile device browsers automatically accept cookies but, if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set. You can also learn more about cookies by visiting www.allaboutcookies.org which includes additional useful information on cookies and how to block cookies using different types of browser or mobile device. Please note, however, that by blocking or deleting cookies used on the Site and/or App, you may not be able to take full advantage of the Site and/or App.
Cookies and similar technologies we use
Type & duration
Who we may give your information to
We may give your information to selected third parties which may include analytics and search engine providers that assist us in the improvement and optimisation of our Site and subject to the cookie section of this policy (this will not identify you as an individual).
We will disclose your personal information to third parties:
How long do we process personal data for?
We process personal data only for as long as you have an account with us, after which it will be deleted except to the extent that it is necessary for us to continue to process it for the purpose of compliance with legal obligations to which we are subject or for another legitimate and lawful purpose.
Where do we process personal data?
Our servers are based in the UK. However some of the data that we process in relation to users may be transferred to, and stored at, a destination outside the European Economic Area ("EEA") that may not be subject to equivalent data protection law. It may also be processed by staff situated outside the EEA who work for us or for one of our suppliers.
What are your rights?
You have the following rights under certain circumstances in relation to personal data relating to you that we process:
Our details – contacting us
Our full details are:
nez Limited, Floor 3, 70 Wilson Street, London, EC2A 2DB firstname.lastname@example.org